Case Studies
Latest stories from GSI Hub
News, ideas, and perspectives from across GSI and the communities we support.
Featured · 14 Sept 2026
GSI joins PFIP Pride Summit 2026
Makati City, Philippines – Guild Solutions, Inc. (GSI) proudly participated in the Philippine Financial & Inter-Industry Pride (PFIP) Pride Summit 2026, titled “Beyond the Horizon: Voices that Drive Change,” held on 10 to 11 September 2026 at SPACE, One Ayala in Makati City. The two-day summit brought together business leaders, DEIB advocates, policymakers, community champions, [...]
Read on GSI Hub →Insights · 14 Sept 2026
Gen Z, AI, and Automation: The Generation Reshaping Business
Artificial intelligence and automation are no longer future trends. They are rapidly becoming part of everyday business operations, and no generation is embracing this shift more enthusiastically than Generation Z. As the first generation to enter the workforce having grown up with smartphones, cloud technology, and digital platforms, Gen Z is helping businesses rethink how [...]
Read on GSI Hub →Insights · 14 Sept 2026
The File Is Nearly Finished. That Is Where It Stays.
The work that quietly slows an advice practice is often not difficult work. It is the last email, missing signature, outstanding condition, or client update that never quite reaches completion. A mortgage application is waiting on one bank statement. An insurance claim needs a signature on one of the forms. A review meeting has been [...]
Read on GSI Hub →Insights · 14 Sept 2026
Process Optimisation: Creating More Time for Patient Care
For Australian community pharmacies, process optimisation is not simply about doing more with less. It is about creating more time for patient care while maintaining accuracy, control, and service reliability. In an environment where pharmacists are increasingly expected to provide clinical services, support public health initiatives, and meet growing customer expectations, improving operational efficiency has [...]
Read on GSI Hub →Industry News · 14 Sept 2026
A-Perform Weekly Round Up
This week’s New Zealand business news focused on financial transparency, tax reform, and investor value. Key developments included a new comparison guide for insurer financial strength ratings, proposed tax changes aimed at reducing compliance costs, and renewed debate over KiwiSaver fees as assets under management reached record levels. 🛡️ NZ Insurers Rated Strong, But Rating [...]
Read on GSI Hub →Industry News · 14 Sept 2026
GXPro Weekly News Round Up
This week’s pharmacy news highlights the profession’s growing impact on public health, preventative care, and healthcare accessibility. From advancing diabetes management through greater ketone awareness to protecting young people from vaping and expanding pharmacists’ clinical responsibilities in NSW, these developments reflect the evolving role of pharmacists in delivering timely, patient-centred care. 🩺 Greater awareness of [...]
Read on GSI Hub →Newsroom · 11 Sept 2026
GSI to Join the Association Leaders Symposium 2026
Guild Solutions Inc. (GSI) is proud to announce its participation in the Association Leaders Symposium 2026, a leading industry event hosted by Associations Forum that brings together association executives, professional bodies, and not-for-profit leaders from across Australia. Held at ICC Sydney, the Symposium provides a valuable platform for industry leaders to explore emerging trends, share [...]
Read on GSI Hub →Insights · 7 Sept 2026
7 Customer Friction Points Australian Pharmacies Often Overlook (And Why They Matter)
Small Frustrations Can Have a Big Impact on Pharmacy Loyalty Australian pharmacies are evolving rapidly. Beyond dispensing medicines, many now provide vaccinations, health screenings, medication reviews, prescribing services, and a growing range of primary healthcare support. As pharmacy services expand, so do customer expectations. While pharmacies often focus on major improvements such as new health [...]
Read on GSI Hub →Insights · 7 Sept 2026
7 Customer Friction Points You’re Ignoring (That Could Be Costing You More Than You Think)
Small Frustrations, Big Consequences When businesses talk about improving customer experience, the conversation often focuses on major initiatives: implementing new technology, introducing AI-powered solutions, reducing turnaround times, or launching customer service transformation programs. While these investments can deliver significant benefits, many organisations overlook a simpler truth. Customer loyalty is often shaped not by major projects, [...]
Read on GSI Hub →Insights · 7 Sept 2026
The Regulatory Return Starts Long Before September: Why Better Data Management Makes Compliance Easier
Regulatory return pressure often begins long before anyone logs into the Financial Markets Authority (FMA) portal. It starts when everyday business information is difficult to find. As the submission deadline approaches, the questions themselves may seem straightforward enough: adviser numbers, client information, complaints, outsourced arrangements, business continuity, and information security. Most Financial Advice Providers (FAPs) [...]
Read on GSI Hub →Industry News · 7 Sept 2026
A-Perform Weekly Round Up
This week in New Zealand finance, discussions centred on public sector reform, banking competition, and housing market trends. Policymakers, economists, and industry observers focused on how structural changes could affect government spending, financial markets, and everyday New Zealanders. 🏛️ Public Service Overhaul Proposed The New Zealand Government announced plans to overhaul the public service, citing [...]
Read on GSI Hub →Industry News · 7 Sept 2026
GXPro Weekly News Round Up
This week’s pharmacy news highlighted growing public health challenges, debate around preventive health policy, and the evolving role of pharmacists in improving patient outcomes. From record overdose deaths to tobacco control discussions and global calls for medicines optimisation, the stories underscore the importance of evidence-based healthcare and the critical role of pharmacy professionals. 🚨 Record [...]
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